Refund Policy – 7 Days
Thank you for choosing AY Tech Solutions for your networking and CCTV needs. We are committed to providing high-quality products and services that meet your expectations. In the event that you are not completely satisfied with your purchase, we offer a 7-days refund policy as follows:
1. Eligibility for Refund:
– You are eligible for a refund if you meet the following conditions:
– You have purchased a product directly from AY Tech Solutions.
– Your refund request is made within 7 days from the date of purchase.
– The product or service is in its original condition, and all accessories, documentation, and packaging are included.
2. Refund Process:
– To initiate a refund, please contact our customer support team at firstname.lastname@example.org or call us at +92-300-1114067. Please provide your order details and the reason for the refund request.
– Our team will review your request and assess whether it meets the eligibility criteria.
– If your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product or deactivate the service.
3. Return of Products:
– If you are returning a physical product, you are responsible for shipping it back to us in its original packaging and condition.
– Ensure that the RMA number is clearly marked on the package to expedite the processing of your refund.
– The cost of return shipping is the customer’s responsibility unless the return is due to a product defect or an error on our part.
4. Service Deactivation:
– If you are requesting a refund for a service, we will guide you through the deactivation process. You may be required to uninstall software or return access devices, as applicable.
5. Refund Processing:
– Once we receive the returned product or confirm the deactivation of the service, we will inspect it to ensure it meets the eligibility criteria.
– If the return is approved, we will initiate the refund process.
– Refunds will be issued to the original payment method used during the purchase.
6. Refund Timeframe:
– Refunds may take up to 7 Days business days to process after we receive the returned product or confirm service deactivation.
– Please note that your financial institution may require additional time to process the refund.
– Some products or services may have specific refund policies or exclusions. These will be clearly communicated at the time of purchase.
8. Contact Us:
– If you have any questions or need assistance with the refund process, please contact our customer support team at email@example.com or +92-300-1114067.
At AY Tech Solutions, we value your satisfaction, and we are committed to providing the best possible customer service. Thank you for choosing us for your networking and CCTV solutions.